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Are architects liable for mistakes?
Is my architect approachable and easy to talk to?
Can I trust my architect? Are they qualified?
Will my architect keep my interests in focus with unbiased advice?
Does my architect have a good reputation and positive reviews?
Is my architects work insured?
How can my architect present themself in a professional manner?
What does being joint insured mean?
How can I verify my architect’s recommendations?
Is my architect registered with the official organisation?

What if I am unhappy with the service or output of my architect?

Are you unhappy with architect?

We strive to work closely with our clients to create beautiful, aspirational spaces that work for their individual needs. If you feel that you are unhappy with the service or output of your architect, there are several steps you can take to address the issue:

  1. Communicate with your architect: If you are unhappy with something your architect has done, it’s important to first raise the issue with them directly. Schedule a meeting to discuss your concerns, and be clear and specific about the issues you are having. Your architect may be able to address your concerns and find a solution that meets your needs without it becoming a further problem.
  2. Review your contract: Your contract with your architect should outline the scope of their services, the expected outcomes and the terms and conditions of the agreement. Have a look back at the contract to see if there are any provisions that address issues of dissatisfaction or dispute resolution.
  3. Seek a third-party opinion: If you are unable to resolve your issues with your architect directly, consider seeking a third-party opinion. This could include consulting with a professional organisation, such as the Royal Institute of British Architects (RIBA) or the Architects Registration Board (ARB), or hiring an independent consultant to review the work and provide an objective point of view.
  4. Consider mediation or arbitration: If all other avenues have been exhausted, mediation or arbitration may be an option. This involves bringing in a neutral third party to help resolve the dispute and find a mutually acceptable solution.

Ultimately, the best way to avoid dissatisfaction with your architect is to establish a clear and open channel of communication from the start. Be clear about your expectations, communicate regularly throughout the project, and be willing to ask questions and provide feedback. That way you can avoid any unnecessary disputes and find common ground working together to create a unique and inspiring project.

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